Videoselz Terms of Service

Effective Date: Nov 15, 2024

Last Updated: Dec 18, 2025

These Terms of Service ("Terms") govern your access to and use of the services, features, applications, and products offered by RealityShop, Inc. ("we", "us", or "Videoselz"), including but not limited to Videoselz video creation, analytics, insights, and any other functionality accessed via web or mobile ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By creating an account, installing the app, or otherwise using the Service, you ("User", "you") agree to these Terms and any other terms incorporated herein. You represent that you are at least the age of majority in your jurisdiction and have authority to enter these Terms on behalf of yourself or your organization.

2. Account Registration

Videoselz is offered as a Shopify application. To use the Service, you must install the Videoselz app through your Shopify store's administrative interface. Account access and authentication are managed through Shopify's systems, and we rely on Shopify to verify your identity as the store owner or an authorized user of the store.

You represent that you have the authority to install and use the Service on behalf of the Shopify store and to bind the store owner to these Terms. You are responsible for maintaining the security of your Shopify account credentials and for all activity that occurs through your Shopify Admin in connection with the Service.

You agree to notify us promptly if you become aware of any unauthorized access to or use of the Service related to your Shopify account.

3. Use of the Service

3.1 License

Subject to your compliance with these Terms, Videoselz grants you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Service for your internal business purposes.

3.2 Restrictions

You agree not to:

  • Copy, modify, distribute, sell, or lease any part of the Service;
  • Reverse engineer, decompile, or attempt to extract source code;
  • Use the Service for illegal, harmful, or unauthorized purposes;
  • Interfere with the security or functionality of the Service;
  • Bypass any technical protections.

4. Content and Data

4.1 Your Content

You retain ownership of all content that you upload, submit, or otherwise provide ("Your Content"). By submitting content, you grant Videoselz a worldwide, non‑exclusive, royalty‑free license to use, reproduce, modify, adapt, publish, and distribute Your Content solely to provide and improve the Service.

4.2 Machine Learning / Analytics Use

You expressly agree that Videoselz may analyze Content and associated usage data to develop and improve internal systems, including analytics models and predictive systems, provided such use is anonymized and aggregated so that individual merchant identity is not disclosed without explicit consent.

5. Fees and Payments

Certain features of the Service may be subject to fees ("Fees"). You agree to pay all Fees in accordance with our pricing and billing terms. You are responsible for any taxes and charges incurred by your use of the Service.

6. Term and Termination

6.1 Term

These Terms are effective when you first use the Service and remain in effect until terminated.

6.2 Termination by You

You may terminate your account at any time by following the deactivation or cancellation process within the Service.

6.3 Termination by Videoselz

We may suspend or terminate your access at any time for violation of these Terms, at our sole discretion, without liability.

6.4 Effects of Termination

Upon termination:

  • Your license to use the Service ends;
  • You will not be entitled to any refund unless required by law;
  • Any obligations accrued prior to termination survive.

7. Intellectual Property Rights

All rights not expressly granted are reserved by Videoselz. You acknowledge that the Service, its design, code, features, and content are protected by intellectual property laws.

8. Privacy and Data Protection

Your use of the Service is subject to the Videoselz Privacy Policy, which explains how we collect, use, and share your personal data. By using the Service, you agree to our Privacy Policy.

9. Disclaimers and Limitations of Liability

9.1 As‑Is

The Service is provided "as‑is" and "as available" without warranty of any kind. Videoselz disclaims all implied warranties, including merchantability and fitness for a particular purpose.

9.2 Limitation of Liability

To the maximum extent permitted by law, Videoselz and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits — arising from your use of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Videoselz and its affiliates from any claims arising out of:

  • Your breach of these Terms;
  • Your use of the Service;
  • Your violation of any law or third‑party rights.

11. Modifications to Terms

We may update these Terms at any time. We will notify you in advance of material changes and post the updated Terms on our site. Continued use after updates constitutes acceptance of the changes.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California. Any dispute arising out of or relating to these Terms will be resolved in the courts of that jurisdiction.

13. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and Videoselz.
  • Severability: If any provision is invalid, the remaining provisions remain in effect.
  • Assignment: You may not transfer your rights. Videoselz may assign its rights without restriction.

Contact

If you have questions about these Terms, contact:

RealityShop, Inc.

Address: 1900 S Norfolk Street, Suite 350, San Mateo, CA 94403, USA

Email: support@realityshop.io