Show Mute Button

Show Mute Button

Where to find it: Settings → Watchpage (Fullscreen) → Video Player Settings (labelled Show mute button)

Default: On · Available on all plans

Adds a mute/unmute button to the fullscreen and floating video players, allowing shoppers to toggle audio on or off without leaving the video.

This is recommended to keep enabled. Many shoppers browse with their device on silent or in a public setting. Videos in the carousel autoplay muted, and the fullscreen player can open with sound (unless Mute on Fullscreen Play is turned on in the theme block) — so giving shoppers a clear way to mute and unmute matters.

Resources

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